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Introduction to ISO 9001 Support

Poorly designed and implemented Quality Management Systems (QMS) can cause detrimental burden on an organization that can keep an organization from keeping customers satisfied and not attaining its business goals.

If the QMS is developed and implemented correctly it can have an immediate and long term effect with successes of:

  • Improved Customer Satisfaction
  • Exceeding business objectives goals
  • Increased operational efficiency
  • Lower Management System administrative burden
  • Less Management System redundancy
  • Integration of Quality Management Principles through its design
  • Integration of multiple standards (ISO 14001, ISO 45001, IATF 16949 etc.)

Quality-One can assist in the development and implementation of the QMS to assure for its immediate and long term successes. We will assess, design and assist in developing and implementing your QMS. We specialize in utilizing best practices from multiple industries to provide a well-balanced QMS solution for our customers.

Many companies find it difficult to Develop, Implement and Sustain Management Systems. This is mainly caused by a misunderstanding of the requirements, or simply put, a lack of knowledge. The lack of resources may also contribute to the need for Management System Development and Implementation Support. Quality-One provides QMS Development and Implementation Support to move organizations forward with their Management Systems.

Our Management Systems Support Services have a proven track record of providing value as measured by: development and implementation time, time freed for the organizations personnel responsible for Management Systems, first time 3rd party registration results and on-going support towards sustaining the Management Systems.

About ISO 9001 Auditing

ISO 9001 2nd Party Auditing services are necessary when organizations do not have the resources and time to conduct their own internal and supplier audits. Without coordinating and assisting the organizations personnel responsible for the Management System, it is often time consuming to develop and implement the Management System.

Quality-One will provide qualified 2nd party audit resources. Our audit services may be used for:

  • Fulfilling requirements of the ISO 9001 requirements for Internal Audits
  • Supply Chain (supplier) 2nd party audits as part of an organizations procurement supplier development strategy
  • Best practice audits. Examples include:
    • AIAG CQI 19 Supplier Development
    • Automotive OEM Customer Specific Audits: IE: Ford Q1, GM BIQ, etc.
    • Automotive OEM Global Materials Management Operations Guidelines / Logistics Evaluation (MMOG/LE)
QMS Process Audit Worksheet
QMS Process Audit Worksheet

Benefits of ISO 9001 Auditing

Quality Management System 2nd Party Auditing services allow you to avoid expending extra time and money with in-house resources.

The professionals at Quality-One can benefit your organization in many ways:

  • Ready to work personnel with expertise in 2nd Party Auditing
  • Cost effective in reducing time for Internal personnel conducting audit activities
  • Increased Time for personnel to attend to day to day responsibilities
  • Provide mentoring for the organizations personnel responsible for conducting audits
  • Assurance that your customer’s requirements and expectations are met
  • Hands-on auditing skills development

About ISO 9001 Facilitation

The total time to complete the Management System design and implementation, considering the organizations team time and number of development hours, is much longer than experienced with a skilled Quality-One facilitator. Our Management System Facilitation methodology puts those experts to work for you.

Management System development and implementation without facilitation often leads to:

  • Wasted time and disruption to the business
  • Excessive and redundant documentation leading to Bureaucracy
  • Excessive non-conformance findings and corrective action follow-up
  • Poorly defined objectives, targets and goals not linked to the organizations strategic direction
  • Management System design does not foster the process approach with limited process ownership
  • Limited or no improved customer satisfaction
  • Limited or no increased business opportunities
  • Delayed project (missed timelines and over budget) and 3rd party certification

Organizations rarely measure the total cost and time impact of a poorly executed Management Systems development. But considering the limited time the organizations personnel have when involved in Management System development activities, it is wise to consider this option.

Our customers report a greater than 50% reduction in development time and therefore their resources are utilized more effectively on their day to day activities.

The results of the facilitated Management Systems development and implementation are measured by:

  • Project time lines and budgets being met
  • Limited minor non-conformance findings and corrective action
  • First time 3rd party audit certification
  • Objectives aligned to business strategy and defined risks

Benefits of ISO 9001 Facilitation

Overall, a Management System will help decrease the likelihood of risks associated with: customer complaints, non-conforming events, etc. Management System Facilitation allows organizations avoid these risks without expending extra time and money with in-house resources.

The typical benefits that a customer experiences are:

  • Greater than 50% reduction in time (resources better utilized)
  • Structured Methodology which is more process oriented
  • Quality-One Seven Phase Methodology
  • Project time lines and budgets savings
  • Limited minor non-conformance findings and corrective action
  • First time 3rd party audit certification
  • Improved awareness of Customer requirements
  • Improved management system structure based on process approach with defined process ownership
  • Process owner designed management system with facilitation
QMS Process Concept Design
QMS Process Concept Design

About ISO 9001 Contract Services

Management Systems Contract Services are necessary when time, budget and first time 3rd party registration are of the utmost importance. Without coordinating and assisting the organizations’ personnel responsible for the Management System to develop and implement the Management System is often time consuming.

Quality-One will provide instant results through the utilization of best practices learned over years of experience. Our contract services may be used in:

  • Management System Development and Implementation Facilitation – Program Management, Technical Leadership
  • Documented information Creation Support
  • Best Practice Computer Application (Documented Information, Corrective Action, Design, Monitoring and Measuring, etc.) Implementation Support
  • Training and Mentoring of Personnel responsible for Management Systems

Benefits of ISO 9001 Contract Services

It isn’t impossible to develop and implement a Quality Management System without help. However, an unguided Quality Management System development usually produces sub-optimal results. Quality Management System facilitation allows you to avoid expending extra time and money with in-house resources.

The professionals at Quality-One can benefit your organization in many ways:

  • Ready to work personnel with expertise in Management Systems
  • Cost effective in reducing time for Management Systems development and implementation
  • Increased Time for personnel to attend to day to day responsibilities
  • Developed and Implemented correctly and with the emphasis on the organization own its Management System
  • Assurance that your customer’s requirements and expectations are met
  • Hands on skills development

Learn More About ISO 9001 Support

Quality-One offers Quality Management Systems Development through Consulting, Training and Project Support. Quality-One provides Knowledge, Guidance and Direction in Quality Management Systems development activities, tailored to your unique wants, needs and desires. Let us help you Discover the Value of ISO 9001 Consulting, ISO 9001 Training or ISO 9001 Project Support.

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